Frequently Asked Questions

Mediation is a structured process where a neutral third party (me as the mediator) helps businesses resolve disputes confidentially and efficiently.  The mediator facilitates communication between the parties, allowing them to explore options and reach a mutually agreeable solution.

I can mediate a wide range of civial or commercial disputes, including:

• Contract disagreements
• Payment disputes
• Partnership, founder, shareholder or trustee conflict
• Intellectual property issues
• Supplier and vendor disputes

• Cost-effective: Mediation is significantly cheaper than getting lawyers or the courts involved.
• Faster resolution: Disputes can be settled quicker through mediation compared to legal/court proceedings.
• Confidentiality: All discussions during mediation are confidential, protecting sensitive business information.
• Preserves relationships: Mediation can help maintain positive relationships even after resolving a dispute.
• You have control over the outcome: You have more control over the final solution compared to a court-imposed judgement.

There is a structured process to mediation which helps the process to be successful:

• Opening statements: Each participant has the opportunity to present their perspective on the dispute.
• Joint discussion: A short structured conversation, allowing each participant to be heard and understood, facilitated by me.
• Private sessions: I will meet with each participant privately to explore options, consequences and possible solutions.
• Negotiation and settlement: The participants work towards a mutually agreeable resolution with my guidance.

There can be multiple people attending a mediation, including: 

• Me - the mediator
• The participants with authority to settle the dispute
• The participants legal representative (optional)
• The participants may also like to invite someone else to support them. (optional)

Both sides may come to an agreement in just a couple of hours or it might take more than one session over a longer period. However, the majority of civil mediations are concluded in a day.

If no agreement is reached in mediation, both participants retain the option to pursue other means of dispute resolution, such as litigation. However, even unsuccessful mediation can sometimes clarify the issues and help move the process forward.  It may be that another mediation session after a short break could help.

Mediation is a viable option for most commercial disputes.  I can't help with family, workplace or neighbourhood disputes.  If you're unsure,  please book a free initial call with me to discuss the specifics of your situation and determine if mediation would be beneficial.